Privacy Policy

Privacy Policy

At JNCL Training UK, we are committed to protecting your privacy and ensuring your personal data is handled securely. This privacy policy explains what information we collect, why we collect it, and how we use and protect it when you visit or use our website, www.jncltraining.co.uk.

Information We Collect

We may collect the following information when you use our website:

• Your IP address and browser information
• Contact details such as your name, email address, and phone number
• Information you provide when completing forms, surveys, or enquiries
• Usage data, such as pages visited and time spent on our site
• Cookie data for website functionality and analytics

How We Use Your Data

Your personal data is collected and used for purposes including:

• Responding to enquiries and providing our services
• Improving our website, courses, and services
• Sending relevant updates or promotional communications (with your consent)
• Analysing website usage to enhance user experience

Legal Basis

We process your personal data based on:

• Your consent (e.g., subscribing to emails or accepting cookies)
• Our legitimate interest in improving services and providing relevant information

Data Sharing

We do not sell or rent your data to third parties. Data may be shared with trusted service providers (e.g., email platforms, analytics tools) only as necessary to deliver our services.

Cookies

Our website uses cookies to improve your browsing experience and analyse usage. You have the right to accept or reject non-essential cookies. You can manage your preferences at any time through your browser settings.

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of any inaccuracies
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent where processing is based on consent
• Object to certain processing activities
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Data Security

We use appropriate technical and organizational measures to protect your data from unauthorised access, disclosure, or loss.

Contact Us

For any questions about your data or this privacy policy, please contact us at:
Email: directors@jncltraining.co.uk

We may update this privacy policy from time to time. Changes will be posted on this page, and we encourage you to review it regularly.

*JNCL Training UK’s policies and procedures are available at request via our enquiries portal or by request at directors@jncltraining.co.uk